Top ITFirms – Result of In-depth Research & Analysis

Best CRM Software, Customer Relationship Management Software for 2024

Customer Relationship Management (CRM) software is a single solution for managing office tasks. It is featured to manage contact details of all the clients, stakeholders and concerned people (prospects), can be used to make calls, send emails, create reports, schedule appointments, add notes, manage pipeline, track leads, schedule appointments and get notified instantly upon who has opened your latest email.

CRM software is an organization’s strategy to manage the organization’s relationships and integrations with customer’s and potential customers. These help the companies to stay connected with their customers, streamline the process and improve profitability. Although CRM software is implemented separately department-wise, these often offer integrations with other business applications to facilitate a comprehensive and coordinated customer experience.

Find which CRM Software is wearing their best suit and aptly fits your requirements:

Kylas Sales CRM

By Sell.Do

Overview

Kylas is a proficient CRM software solution designed to keep all the records in one place. Along with records, this software enables tracking continuous working operations and automates communication as well. Kylas software also manages the team by taking follow-ups and notifying team for streamlined coordination.

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Kylas is a proficient CRM software solution designed to keep all the records in one place. Along with records, this software enables tracking continuous working operations and automates communication as well. Kylas software also manages the team by taking follow-ups and notifying team for streamlined coordination.

Product Details
  • Support Email
    Help Desk
    FAQs
    Forum
    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Chat
  • Training Live Online
    Videos
    Documentation
    Webinars
  • Deployment Cloud Based

Less Annoying CRM

By Less Annoying CRM

Overview

Less Annoying CRM enables the entrepreneur to receive all the tasks, ongoing processes, and team events on one calendar. This software builds coordination in the team, automates tasks, saves time, and keeps long-term relationships with the clientele base. So access your leads from anywhere and streamline the work with Less Annoying CRM. 

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Less Annoying CRM enables the entrepreneur to receive all the tasks, ongoing processes, and team events on one calendar. This software builds coordination in the team, automates tasks, saves time, and keeps long-term relationships with the clientele base. So access your leads from anywhere and streamline the work with Less Annoying CRM. 

Product Details
  • Starting Price $15 /user/month + tax
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Live Demo Request Demo
  • Support Knowledge Base
    Email
    Help Desk
    Phone Support
    FAQs
    Forum
  • Training Videos
    Live Online
    Documentation
    Webinars
  • Deployment Cloud Based

Pipedrive

By Pipedrive

Overview

It is one of the best CRM software 2022 that offers tracking emails, easy usage, tracking leads, and basic sales management. Pipedrive offers a 14-day free trial, 24/7 customer support, and simplifies integration with other programs like email, OneDrive, GoogleDrive, and more. It offers customizable reporting, and integrated AI to automate repetitive tasks.

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It is one of the best CRM software 2022 that offers tracking emails, easy usage, tracking leads, and basic sales management. Pipedrive offers a 14-day free trial, 24/7 customer support, and simplifies integration with other programs like email, OneDrive, GoogleDrive, and more. It offers customizable reporting, and integrated AI to automate repetitive tasks.

Product Details
  • Starting Price $12.50/user/month
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Watch Video Request Demo
  • Support Knowledge Base
    Phone Support
    24/7 (Live Rep)
    FAQs/Forum
    Email/Help Desk
    Chat
  • Training Webinars
    Documentation
    Videos
  • Deployment Cloud, SaaS, Web-Based
    Desktop - Mac
    Desktop - Windows
    Desktop - Linux
    Mobile - Android
    Mobile - iPhone
    Mobile - iPad

GoSquared (Paid)

By GoSquared

Overview

This tool works best for businesses that wish to understand their web traffic and convert maximum visitors. It helps analyze web analytics in real-time, capture and qualify leads with intelligent live chat, and use the unique real-time customer data hub to view. Additionally, manage and segment leads and users.

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This tool works best for businesses that wish to understand their web traffic and convert maximum visitors. It helps analyze web analytics in real-time, capture and qualify leads with intelligent live chat, and use the unique real-time customer data hub to view. Additionally, manage and segment leads and users.

Product Details
  • Support Business Hours
    Online
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Mac
    Mobile - iOS Native
    Mobile - Android Native

Asort CRM (Paid)

By Asort CRM

Overview

This CRM suits well to electric, water, and energy utilities facility management and B2B companies. This product is integrated with Esri ArcGIS to bring about a new analysis dimension to CRM.  This is a simple CRM software to manage sales and marketing related activities, allowing boosting the business through CRM, GIS integration, Lead management, sales pipeline, and contact management.

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This CRM suits well to electric, water, and energy utilities facility management and B2B companies. This product is integrated with Esri ArcGIS to bring about a new analysis dimension to CRM.  This is a simple CRM software to manage sales and marketing related activities, allowing boosting the business through CRM, GIS integration, Lead management, sales pipeline, and contact management.

Product Details
  • Support 24/7 (Live Rep)
    Online
    Business Hours
  • Training Live Online
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Windows

MyBusiness (Paid)

By MyBusiness CRM

Overview

It works best for businesses looking for fast performance, data security and user-friendly UI into their CRM software. This CRM software is designed to maximize output. The comprehensive toolkit that comes along with is designed to increase ROI by providing key insights to help businesses boost sales and provide best in class support and service.

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It works best for businesses looking for fast performance, data security and user-friendly UI into their CRM software. This CRM software is designed to maximize output. The comprehensive toolkit that comes along with is designed to increase ROI by providing key insights to help businesses boost sales and provide best in class support and service.

Product Details
  • Support Business Hours
    Online
  • Training Online
  • Deployment Cloud, Web, SaaS

Interakt (Free)

By Fizzy Software

Overview

It helps businesses with all solutions to CRM, E-mail marketing, LiveChat, Helpdesk, Notifications (Web/Browser Push) or a FAQ/knowledgebase. It simplifies all concerns to capture new leads, engage, nurture and retain existing leads, support customers and visitors from a single platform and give a detailed summary of web activities.

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It helps businesses with all solutions to CRM, E-mail marketing, LiveChat, Helpdesk, Notifications (Web/Browser Push) or a FAQ/knowledgebase. It simplifies all concerns to capture new leads, engage, nurture and retain existing leads, support customers and visitors from a single platform and give a detailed summary of web activities.

Product Details
  • Starting Price NA
  • Free Version Yes Download
  • Free Trial No
  • Product Demo
  • Support Online
    Business Hours
  • Training Live Online
    In Person
    Documentation
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native

Infinity ECM (Paid)

By Info Novitas

Overview

It is EuroCloud Europe award winner, 15*1 solution is a modern multi-functional Enterprise Content Management (ECM) platform that includes 15 fully integrated modular subsystems and more than 100+ tools for collaboration, communication and management of the entire business. It combines various services in one platform and interface solution such as CRM, DMS, RMS+CMS, CMSx2, ITSM, EAM, KMS, BPM, GRC, IAM.

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It is EuroCloud Europe award winner, 15*1 solution is a modern multi-functional Enterprise Content Management (ECM) platform that includes 15 fully integrated modular subsystems and more than 100+ tools for collaboration, communication and management of the entire business. It combines various services in one platform and interface solution such as CRM, DMS, RMS+CMS, CMSx2, ITSM, EAM, KMS, BPM, GRC, IAM.

Product Details
  • Starting Price $19.00/month/user
  • Free Version No
  • Free Trial No
  • Product Demo Watch Video Request Demo
  • Support Online
    Business Hours
  • Training In Person
    Live Online
    Documentation
    Webinars
  • Deployment Cloud, Web, SaaS
    Mobile - iOS Native
    Mobile - Android Native

Roboeyelabs (Free/Paid)

By Roboeyelabs

Overview

This CRM software suits well to CRM, accounting, marketing, and sales businesses. Offering multiple features like automating accounting tasks, managing help desk, and providing the best quality at affordable prices, it works as an umbrella concern for all sales and promotion tasks that a business needs to handle.

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This CRM software suits well to CRM, accounting, marketing, and sales businesses. Offering multiple features like automating accounting tasks, managing help desk, and providing the best quality at affordable prices, it works as an umbrella concern for all sales and promotion tasks that a business needs to handle.

Product Details
  • Support Business Hours
    Online
  • Training In Person
    Webinars
    Documentation
    Live Online
  • Deployment Web-Based, SaaS, Cloud
Overview

ACT CRM (Customer Relationship Management) is a software tool used by businesses to manage and track their interactions with customers and prospects. It is designed to help businesses improve their relationships with customers, increase sales, and streamline their business processes.

ACT CRM offers a variety of features, including contact management, sales automation, marketing automation, and reporting and analytics. With its contact management features, businesses can store and organize information about their customers and prospects, such as their contact information, buying history, and communication preferences.

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ACT CRM (Customer Relationship Management) is a software tool used by businesses to manage and track their interactions with customers and prospects. It is designed to help businesses improve their relationships with customers, increase sales, and streamline their business processes.

ACT CRM offers a variety of features, including contact management, sales automation, marketing automation, and reporting and analytics. With its contact management features, businesses can store and organize information about their customers and prospects, such as their contact information, buying history, and communication preferences.

Product Details
  • Starting Price $30.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Watch Video Request Demo
  • Support Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat
  • Training In Person
    Live Online
    Webinars
    Documentation
    Videos
  • Deployment Cloud, SaaS, Web-Based
    Desktop - Windows
    On-Premise - Windows
    On-Premise - Linux
    Mobile - Android, iPhone, iPad

HubSpot CRM

By HubSpot

Overview

This CRM suits best for the companies with strength between 1 and 1000. This automates the functioning of handling client contact details, thus assisting all the departments within the organization, especially the sales team. Hubspot CRM keeps track of all interactions, has a customizable database, keep s track of over 13M Companies and crawls the internet for the organization/department.

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This CRM suits best for the companies with strength between 1 and 1000. This automates the functioning of handling client contact details, thus assisting all the departments within the organization, especially the sales team. Hubspot CRM keeps track of all interactions, has a customizable database, keep s track of over 13M Companies and crawls the internet for the organization/department.

Product Details
  • Starting Price 100% free
  • Free Version Yes Download
  • Free Trial No
  • Product Demo Not Available
  • Support Online
    24/7 (Live Rep)
    Business Hours
  • Training Webinars
    Documentation
    In Person
    Live Online
  • Deployment Mobile - Android Native
    Mobile - iOS Native
    Cloud, Web, SaaS

Simply CRM (Paid)

By Simply Consulting ApS

Overview

This CRM software suits well to small and medium-sized businesses. A business works to earn profits. This is possible only when it can optimize its processes, make easy to use platform with interactive UI and 24*7 support. It works as a helpdesk, financial and project management tool to the businesses.

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This CRM software suits well to small and medium-sized businesses. A business works to earn profits. This is possible only when it can optimize its processes, make easy to use platform with interactive UI and 24*7 support. It works as a helpdesk, financial and project management tool to the businesses.

Product Details
  • Starting Price $25.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo No
  • Support Business Hours
    24/7 (Live Rep.)
    Online
  • Training Webinars
    Live Online
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Windows
    Installed - Mac
    Mobile - iOS Native
    Mobile - Android Native

Bitrix24 (Paid)

By Bitrix

Overview

Bitrix24 is a freely available CRM software that is trusted by more than 3 billion companies worldwide. It is available on-premise with open source code access, as well as on cloud. It allows fetching unlimited leads, deals, contacts, billing and payments, scheduling appointments and giving quotes. It automates sales and marketing, can send bulk SMS, drive campaigns and support multiple pipelines. It is available in 12 different languages.

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Bitrix24 is a freely available CRM software that is trusted by more than 3 billion companies worldwide. It is available on-premise with open source code access, as well as on cloud. It allows fetching unlimited leads, deals, contacts, billing and payments, scheduling appointments and giving quotes. It automates sales and marketing, can send bulk SMS, drive campaigns and support multiple pipelines. It is available in 12 different languages.

Product Details
  • Starting Price $39.00/month/user
  • Free Version Yes Download
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support Business Hours
    24/7 (Live Rep)
    Online
  • Training Webinars
    Documentation
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native
    Installed - Mac
    Installed - Windows

Copper (Paid)

By Copper (formerly ProsperWorks)

Overview

Copper was earlier known as ProsperWorks CRM. It is suitable for G Suit users. As it automates all the processes, it is super easy to use. Working in the same way as Gmail, it is one of the most popular CRM software prevalent these days.

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Copper was earlier known as ProsperWorks CRM. It is suitable for G Suit users. As it automates all the processes, it is super easy to use. Working in the same way as Gmail, it is one of the most popular CRM software prevalent these days.

Product Details
  • Support Online
    Business Hours
  • Training Webinars
    Live Online
    Documentation
    In Person
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native

Teamgate (Paid)

By Teamgate

Overview

Teamgate is the simply smart Sales CRM with the strength to power your success. Armed with a series of intelligent integrated features; such as Mailchimp, Zendesk, Quickbooks, Zapier and a multitude of others, the award-winning Teamgate software provides your sales team with both the simplicity and the strength to organically grow your business.

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Teamgate is the simply smart Sales CRM with the strength to power your success. Armed with a series of intelligent integrated features; such as Mailchimp, Zendesk, Quickbooks, Zapier and a multitude of others, the award-winning Teamgate software provides your sales team with both the simplicity and the strength to organically grow your business.

Product Details
  • Support Live Online
  • Training Webinars
    Live Demo
  • Deployment Web
    Mobile - Android
    Mobile - iOS

Bluwave CRM (Paid)

By BluWave Software

Overview

This CRM software suits to B2B companies, except FMCG. This web-based system offers diary and activity management, opportunity tracking, automation of quotes, contact and document management.

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This CRM software suits to B2B companies, except FMCG. This web-based system offers diary and activity management, opportunity tracking, automation of quotes, contact and document management.

Product Details
  • Support Online
    Business Hours
  • Training Live Online
    In Person
    Documentation
  • Deployment Web-Based, SaaS, Cloud

i-linked (Paid)

By I-Group

Overview

This CRM software suits to insurance and human resource professionals. This helps them connect with partners and 3rd party vendors helping businesses with managing referrals, broker management, agent management, online fulfillment of all RFP’s and contracts, generating leads, marketing, and data mining.

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This CRM software suits to insurance and human resource professionals. This helps them connect with partners and 3rd party vendors helping businesses with managing referrals, broker management, agent management, online fulfillment of all RFP’s and contracts, generating leads, marketing, and data mining.

Product Details
  • Starting Price $24.00/month/user
  • Free Version No
  • Free Trial No
  • Product Demo Yes Request Demo
  • Support Business Hours
    Online
  • Training In Person
    Webinars
    Documentation
    In Person
  • Deployment Web-Based, SaaS, Cloud

amoCRM (Paid)

By QSOFT

Overview

amoCRM suits well to target-oriented people/organizations, especially for the sales team, who persistently want to keep moving forward towards measurable targets and customize the processes. It allows a systematic peer to peer communication, an essential one on one dialogue that ensures the right message is sent to the right people at right time.

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amoCRM suits well to target-oriented people/organizations, especially for the sales team, who persistently want to keep moving forward towards measurable targets and customize the processes. It allows a systematic peer to peer communication, an essential one on one dialogue that ensures the right message is sent to the right people at right time.

Product Details
  • Starting Price $15.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support Online
    Business Hours
    24/7 (Live Rep)
  • Training Webinars
    Documentation
    Live Online
    In Person
  • Deployment Installed - Mac
    Installed - Windows
    Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native

eWay-CRM

By eWay System

Overview

eWay-CRM is a CRM Add-in for Outlook, available now as a web app and on iOS / Android. It helps manage Customers, Sales, Projects and Mail Merges. With eWay-CRM, you can share your Outlook with your team, track communication history, plan follow-ups, automate company processes and thus, run your business efficiently. The software is also highly customizable – it allows you to create user fields, design form layouts, customize workflows and user permissions.

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eWay-CRM is a CRM Add-in for Outlook, available now as a web app and on iOS / Android. It helps manage Customers, Sales, Projects and Mail Merges. With eWay-CRM, you can share your Outlook with your team, track communication history, plan follow-ups, automate company processes and thus, run your business efficiently. The software is also highly customizable – it allows you to create user fields, design form layouts, customize workflows and user permissions.

Product Details
  • Starting Price $24.00/month/user
  • Free Version Yes Download
  • Free Trial Yes Visit Trial
  • Product Demo No
  • Support Online
    Business Hours
  • Training Live Online
    In Person
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed – Windows
    Mobile – iOS Native
    Mobile – Android Native

Salesmate (Paid)

By Salesmate

Overview

Take control over your sales opportunities and increase your conversion rate with Salesmate. It is an intuitive sales CRM for growing businesses who want to make their salespeople more efficient and productive. With this high-end sales tool, you can manage your sales deal, streamline your sales process, analyze your sales performance and automate various time-consuming tasks. Salesmate makes vital sales data easily available and helps in maintaining long-term relationships with your valuable customers.

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Take control over your sales opportunities and increase your conversion rate with Salesmate. It is an intuitive sales CRM for growing businesses who want to make their salespeople more efficient and productive. With this high-end sales tool, you can manage your sales deal, streamline your sales process, analyze your sales performance and automate various time-consuming tasks. Salesmate makes vital sales data easily available and helps in maintaining long-term relationships with your valuable customers.

Product Details
  • Starting Price $12.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Book a Demo Request Demo
  • Support Knowledge Base
    Email
    Live Chat
  • Training Live Demo
  • Deployment Cloud, Web, Mobile
    iOS Native, Android Native
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