Best CRM Software, Customer Relationship Management SoftwareMarch 30, 2020 |  Best Software

Customer Relationship Management (CRM) software is a single solution for managing office tasks. It is featured to manage contact details of all the clients, stakeholders and concerned people (prospects), can be used to make calls, send emails, create reports, schedule appointments, add notes, manage pipeline, track leads, schedule appointments and get notified instantly upon who has opened your latest email.

CRM software is an organization’s strategy to manage the organization’s relationships and integrations with customer’s and potential customers. These help the companies to stay connected with their customers, streamline the process and improve profitability. Although CRM software is implemented separately department-wise, these often offer integrations with other business applications to facilitate a comprehensive and coordinated customer experience.

Find which CRM Software is wearing their best suit and aptly fits your requirements:

GoSquared (Paid)

By GoSquared

Overview

This tool works best for businesses that wish to understand their web traffic and convert maximum visitors. It helps analyze web analytics in real-time, capture and qualify leads with intelligent live chat, and use the unique real-time customer data hub to view. Additionally, manage and segment leads and users.

Product Details
  • Support Business Hours
    Online
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Mac
    Mobile - iOS Native
    Mobile - Android Native

Asort CRM (Paid)

By Asort CRM

Overview

This CRM suits well to electric, water, and energy utilities facility management and B2B companies. This product is integrated with Esri ArcGIS to bring about a new analysis dimension to CRM.  This is a simple CRM software to manage sales and marketing related activities, allowing boosting the business through CRM, GIS integration, Lead management, sales pipeline, and contact management.

Product Details
  • Support 24/7 (Live Rep)
    Online
    Business Hours
  • Training Live Online
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Windows

Infinity ECM (Paid)

By Info Novitas

Overview

It is EuroCloud Europe award winner, 15*1 solution is a modern multi-functional Enterprise Content Management (ECM) platform that includes 15 fully integrated modular subsystems and more than 100+ tools for collaboration, communication and management of the entire business. It combines various services in one platform and interface solution such as CRM, DMS, RMS+CMS, CMSx2, ITSM, EAM, KMS, BPM, GRC, IAM.

Product Details
  • Starting Price $19.00/month/user
  • Free Version No
  • Free Trial No
  • Product Demo Watch Video Request Demo
  • Support Online
    Business Hours
  • Training In Person
    Live Online
    Documentation
    Webinars
  • Deployment Cloud, Web, SaaS
    Mobile - iOS Native
    Mobile - Android Native

Simply CRM (Paid)

By Simply Consulting ApS

Overview

This CRM software suits well to small and medium-sized businesses. A business works to earn profits. This is possible only when it can optimize its processes, make easy to use platform with interactive UI and 24*7 support. It works as a helpdesk, financial and project management tool to the businesses.

Product Details
  • Starting Price $25.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo No
  • Support Business Hours
    24/7 (Live Rep.)
    Online
  • Training Webinars
    Live Online
    Documentation
  • Deployment Cloud, Web, SaaS
    Installed - Windows
    Installed - Mac
    Mobile - iOS Native
    Mobile - Android Native

MyBusiness (Paid)

By MyBusiness CRM

Overview

It works best for businesses looking for fast performance, data security and user-friendly UI into their CRM software. This CRM software is designed to maximize output. The comprehensive toolkit that comes along with is designed to increase ROI by providing key insights to help businesses boost sales and provide best in class support and service.

Product Details
  • Support Business Hours
    Online
  • Training Online
  • Deployment Cloud, Web, SaaS

Interakt (Free)

By Fizzy Software

Overview

It helps businesses with all solutions to CRM, E-mail marketing, LiveChat, Helpdesk, Notifications (Web/Browser Push) or a FAQ/knowledgebase. It simplifies all concerns to capture new leads, engage, nurture and retain existing leads, support customers and visitors from a single platform and give a detailed summary of web activities.

Product Details
  • Starting Price NA
  • Free Version Yes Download
  • Free Trial No
  • Product Demo
  • Support Online
    Business Hours
  • Training Live Online
    In Person
    Documentation
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native

HubSpot CRM

By HubSpot

Overview

This CRM suits best for the companies with strength between 1 and 1000. This automates the functioning of handling client contact details, thus assisting all the departments within the organization, especially the sales team. Hubspot CRM keeps track of all interactions, has a customizable database, keep s track of over 13M Companies and crawls the internet for the organization/department.

Product Details
  • Starting Price 100% free
  • Free Version Yes Download
  • Free Trial No
  • Product Demo Not Available
  • Support Online
    24/7 (Live Rep)
    Business Hours
  • Training Webinars
    Documentation
    In Person
    Live Online
  • Deployment Mobile - Android Native
    Mobile - iOS Native
    Cloud, Web, SaaS

amoCRM (Paid)

By QSOFT

Overview

amoCRM suits well to target-oriented people/organizations, especially for the sales team, who persistently want to keep moving forward towards measurable targets and customize the processes. It allows a systematic peer to peer communication, an essential one on one dialogue that ensures the right message is sent to the right people at right time.

Product Details
  • Starting Price $15.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support Online
    Business Hours
    24/7 (Live Rep)
  • Training Webinars
    Documentation
    Live Online
    In Person
  • Deployment Installed - Mac
    Installed - Windows
    Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native

Zoho CRM (Paid)

By Zoho Corporation Pvt. Ltd.

Overview

Zoho CRM is a complete solution for companies of all sizes. They manage and organize all the departments including customer service, sales, marketing, planning and inventory in a single business system.

Product Details
  • Starting Price $10.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Email To schedule session Request Demo
  • Support Online
    24/7 (Live Rep)
    Business Hours
  • Training Webinars
    Documentation
    In Person
  • Deployment Mobile - Android Native
    Mobile - iOS Native
    Cloud, Web, SaaS

Freshsales (Paid)

By Freshworks

Overview

Freshsales suits well to ambitious sales teams who require power packed processes and a system to manage their futuristic tasks. It has a built-in phone, email and reporting features. It is also capable of tracking down user behavior and do similar essential tasks.

Product Details
  • Starting Price $12.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support 24/7 (Live Rep)
    Live Online
  • Training Webinars
    Documentation
    Live Online
  • Deployment Cloud, Web, SaaS

Bitrix24 (Paid)

By Bitrix

Overview

Bitrix24 is a freely available CRM software that is trusted by more than 3 billion companies worldwide. It is available on-premise with open source code access, as well as on cloud. It allows fetching unlimited leads, deals, contacts, billing and payments, scheduling appointments and giving quotes. It automates sales and marketing, can send bulk SMS, drive campaigns and support multiple pipelines. It is available in 12 different languages.

Product Details
  • Starting Price $39.00/month/user
  • Free Version Yes Download
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support Business Hours
    24/7 (Live Rep)
    Online
  • Training Webinars
    Documentation
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native
    Installed - Mac
    Installed - Windows

Salesmate (Paid)

By Salesmate

Overview

Take control over your sales opportunities and increase your conversion rate with Salesmate. It is an intuitive sales CRM for growing businesses who want to make their salespeople more efficient and productive. With this high-end sales tool, you can manage your sales deal, streamline your sales process, analyze your sales performance and automate various time-consuming tasks. Salesmate makes vital sales data easily available and helps in maintaining long-term relationships with your valuable customers.

Product Details
  • Starting Price $12.00/month/user
  • Free Version No
  • Free Trial Yes Visit Trial
  • Product Demo Book a Demo Request Demo
  • Support Knowledge Base
    Email
    Live Chat
  • Training Live Demo
  • Deployment Cloud, Web, Mobile
    iOS Native, Android Native

ManageEngine SupportCenter Plus

By ManageEngine

Overview

It is an ITIL ready support software that is designed specifically for organizations that offer IT support to their clients. It allows managing help desk tickets easily and delivers prompt customer support.

Product Details
  • Support Business Hours
    24/7 (Live Rep)
  • Training Live Online
    Webinars
    In Person
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native
    Installed - Windows

todo.vu (Paid)

By Kitovu

Overview

It is a constructive blend of CRM, task management, billing and payment, and time tracking functionality. It is most suitable for consultants, freelancers and those who wish to achieve efficiency in their tasks. It is partially free and also features some paid plans.

Product Details
  • Support Online
  • Training Documentation
  • Deployment Cloud, Web, SaaS

Teamgate (Paid)

By Teamgate

Overview

Teamgate is the simply smart Sales CRM with the strength to power your success. Armed with a series of intelligent integrated features; such as Mailchimp, Zendesk, Quickbooks, Zapier and a multitude of others, the award-winning Teamgate software provides your sales team with both the simplicity and the strength to organically grow your business.

Product Details
  • Support Live Online
  • Training Webinars
    Live Demo
  • Deployment Web
    Mobile - Android
    Mobile - iOS

Accelo (Paid)

By Accelo

Overview

Accelo CRM helps manage all sales related communication in one place. It is suitable for small to medium level enterprises. It unites teams by tracking down and sharing contact details (numbers, emails, attachments, appointments, and important notes) at right time. Entire sales journey can be tracked easily. It also forecasts sales insights.

Product Details
  • Starting Price $16.00/month/user
  • Free Version Yes Download
  • Free Trial Yes Visit Trial
  • Product Demo Not Available
  • Support Online
    Business Hours
  • Training Documentation
    Webinars
    Live Online
  • Deployment Mobile - Android Native
    Cloud, Web, SaaS
    Mobile - iOS Native

Copper (Paid)

By Copper (formerly ProsperWorks)

Overview

Copper was earlier known as ProsperWorks CRM. It is suitable for G Suit users. As it automates all the processes, it is super easy to use. Working in the same way as Gmail, it is one of the most popular CRM software prevalent these days.

Product Details
  • Support Online
    Business Hours
  • Training Webinars
    Live Online
    Documentation
    In Person
  • Deployment Cloud, Web, SaaS
    Mobile - Android Native
    Mobile - iOS Native
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