Interview with Ganesh Verma – Founder & Director, MoogleLabs
Here is the exclusive interview of Ganesh Verma – Founder, MoogleLabs only on ITFirms. He shared his insights on upcoming technology trends for 2022 and many more things in this interview.
Let’s check his success story and views.
1. Tell us in brief about your company and the leadership.
I founded MoogleLabs with the vision of providing services that leverage the latest technology. The aim here is simple: I want my business to help our clients remain one step ahead in innovation so that they never lag behind their competitors while creating opportunities for them to move ahead of their competitors and become industry leaders.
I believe that the most effective method of running an organization is through an amalgamation of three different leadership approaches, which are affiliative, democratic, and pacesetting approach. The orthodox method of authoritarian leadership will eradicate my team members’ individuality and creativity.
Also, I have found that a democratic and pacesetting approach helps me get more productivity from every employee. And, isn’t that every employer’s dream?
2. What is your company’s culture? What does MoogleLabs stand up for?
I believe that we practice an Adhocracy culture for the most part. At MoogleLabs, we have always stood for innovation, which means we must encourage our employees to take risks. Each executive is an entrepreneur or innovator who wants to help our business grow in every aspect. Also, we strongly believe in keeping a common goal and doing our best as part of a team to reach the goal.
MoogleLabs stands for innovation and collaboration. Our culture and practices ensure better results. Moreover, as a company that works in DevOps solutions, we are continuously looking for ways to streamline our operations for faster product delivery.
3. How would you describe your growth trajectory in 2021? Any particular achievement? Any disappointment?
2021 was an excellent year for MoogleLabs. As a startup, the only way forward is up. But, by leveraging the latest technologies, like AI/ML, DevOps, Blockchain, and Data Analytics, we have been able to create a profitable venture in the next to no time.
Overall, it has been an excellent year for us. As a startup, we have already accumulated several accolades from various review sites and business analysts. As for disappointment, there aren’t any. I do always want everything to be better, though. But I do not count that as a disappointment.
4. Please describe the operational structure of your company- from the moment a client walks in, to the product deployment.
We follow a 7-step journey for every product deployment.
We start with understanding the client’s needs. You can consider it to be the discovery phase. Here, we talk to the clients about every need, extracting information like their business goals and objectives. Moreover, we consider other functional and non-functional requirements. Our business analysts will use the data to create bespoke solutions for you.
Once we understand the needs and have the pricing on lockdown, we sign a contract. Here, we get to the planning stage. This stage includes determining the scope of work, project budget and deliverables, and delivery dates.
For privacy and confidentiality, we sign the NDA form.
Then, we start working on the projects. It includes executing the plan and offering custom solutions for clients’ needs. During this period, we send weekly reports to keep our clients up-to-date with the latest changes in the project. Here, the client can offer feedback and introduce changes we can make to the project.
With DevOps practices in play, we are simultaneously working on testing and quality assurance of the code. Only after we purge every technical issue do we deploy the code.
Once we are sure that the project meets our client’s requirements, it is time for the product launch. However, that is not the end of the collaboration with our clients.
We also offer ongoing development of the platform as per market changes. Moreover, we provide maintenance services for the project.
5. What engagement models do you offer? How should a client choose?
We offer a bespoke engagement model for all our clients. Though, we like to discuss the needs of every prospect before laying down the conditions for work and creating a mutually beneficial relationship.
We do offer a fixed-price model and an hourly model to our clients. The fixed price model works well if the deliverables are easy to quantify. But, for more service-centric solutions, we work on an hourly basis.
6. What do you as a leader prioritizes- vertical expansion of your business or the horizontal expansion of your expertise and services? How do you balance both?
Currently, MoogleLabs is focusing on the horizontal expansion of the business. We want to include more experts in the latest technologies in our team. It will help us serve our clients. And frankly, the way I see it, horizontal expansion is the precursor of vertical expansion.
I would like to maintain a balance between the two. It is the only way to ensure my teammates get the best guidance while delivering the best products for our clients.
In the future, I would like to maintain a strict ratio between vertical and horizontal expansion for better management.
7. What is your outlook for 2022?
As a company focused on AI/ML services, DevOps, Data Analytics, Metaverse, Blockchain, and Web 3.0, and started in the Lockdown, I understood the volatile nature of the market quite well.
2022 wasn’t any different. We always have prioritized client satisfaction with our work and plan on continuing the same. Moreover, MoogleLabs has benefited from word-of-mouth and our other marketing efforts, so we have several projects in the pipeline.
Overall, 2022 has helped us maintain our company’s upward growth trend. My plans for the remaining months include more work and expansion in more technologies to assist our clients in providing a better customer experience.
For the next year, I would like to expand my organization and take it to new heights.
8. Any particular technology or industry you would be targeting? How do you plan to prepare your workforce for the upcoming technology upgrade?
AI/ML is the future. It is only a matter of time before every aspect of our lives uses these technologies to serve us better. Web 3.0 is here, and that also relies on these technologies to get results. Hence, we will continue to focus on them. As an IT professional, who strongly believes that change is the only way to survive, I want my team to stay updated on the latest technologies coming into play. We try to determine the parts of developments in the IT industry that can help us and stand the test of time. Then, we can apply our resources to learn about the latest technology and its applications.
Also, at MoogleLabs, we offer our employees the option to take lectures. They can get reimbursement for the fee of the course. It helps our employees update their skill set while working for the company.
9. You are the founder of MoogleLabs for more than twenty years now, can you please share some interesting stories, experiences, and projects that you are proud of?
I have been working with Seasia for the past two decades, and MoogleLabs is a new venture that started in the middle of lockdown 2020. Now, it is over two years since its inception, and frankly, it has been amazing. I have gotten the experience of working with bright minds who take on challenges with ease. As for projects, I believe I am proud of many of our creations. But, the most recent one that comes to mind is a recommendation system for skincare. The product creates personalized recommendations for skincare ingredients based on your input about skin texture, color, problems, etc. It is an excellent machine learning application that my team and I are proud to create.
10. Other than technical expertise, what traits you believe are essential for any software development firm to succeed in this rapidly evolving industry?
I strongly believe in the importance of technical expertise, but staying relevant requires a thirst for knowledge, especially in the IT industry. So, people who are willing to learn more are the only ones who will survive in this agency. Other than that, keeping a helpful personality and being approachable are desirable traits. Companies that stick to their deadlines have an open line of communication with their clients, do not overpromise, or underdeliver are the ones that get positive reviews and referrals.
11. How do you assess the role of research agencies like IT Firms in bridging the gap between clients and service providers?
Research agencies are vital for the IT industry, as it is the section that bridges the gap between service providers and clients. Companies like yours are responsible for helping clients find the most suitable IT agency to meet their needs.
MoogleLabs appreciates the opportunity to work with such agencies that are helping clients become more aware and guide them in the right direction.